Privacy Policy

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Last Updated: September, 9, 2023 

1. Introduction

Welcome to the Symbio360 website and e-Store. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information when you use our website and make purchases from our e-Store. By accessing or using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

When you create an account, make a purchase, or contact us, we may collect personal information such as your name, email address, shipping address, and payment information.

2.2 Information Automatically Collected

We may collect certain information automatically when you visit our website, including your IP address, browser type, device type, and pages you visit. We may also use cookies and similar tracking technologies to enhance your user experience and for analytics.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Processing and fulfilling your orders.

Providing customer support and responding to inquiries.

Personalizing your user experience.

Analyzing website performance and user behavior.

Sending promotional emails and updates (you can opt-out at any time).

4. Information Sharing

We may share your personal information with third parties under the following circumstances:

With service providers who assist us in performing business functions (e.g., payment processing, shipping).

To comply with legal obligations, protect our rights, and ensure the safety of our customers.

5. Your Choices

You can update or delete your account information by logging into your account.

You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in those emails.

6. Security

We take reasonable measures to protect your personal information, but no method of transmission over the internet is entirely secure. We cannot guarantee the security of your data.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies.

8. Children's Privacy

Our website and e-Store are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@symbio360.com

Phone: 916.883.1953